Can I get a refund or exchange for my paddle?

Refund or exchange policies depend on the manufacturer, and many may offer an exchange if purchased after a certain date. Please reach out to the manufacturer of your equipment for their companyโ€™s return and exchange policy.

Is the paddle testing process transparent?

Yes. Manufacturers have full visibility into the standards, specifications and testing protocols used for certification. They can even visit our independent third-party lab, Element U.S. Space & Defense, or remotely observe the testing of their products. The...